Warranty Information

Congratulations and Thank You for the purchase of your new fishing rod from Two Brothers Innovations.

  • Elliott Rods and 2B Fishing Rods are covered by a limited manufacturers warranty. Details for each brand warranty is specified below.
  • All rods are thoroughly tested before leaving our warehouse.
  • Each rod must be registered within 30 days of purchase.
  • A photo of your dated sales receipt must be included with a warranty registration.
  • Owners must make all warranty claims directly with Two Brothers Innovations.
  • Dealers are not allowed to service warranties for Two Brothers Innovations.
  • Without verification of the purchase date, the rod warranty is not valid.

Elliott Ice

Elliott Ice Rods are protected by a One-Year Limited Warranty.

Rods must be registered on our website within 30 days of purchase and include a photo of your dated sales receipt.

For your convenience, we have an Accidental Breakage Program for rods that are damaged due to accidents and misuse.

Elliott Ice Rods
  • $50 - rods within 1st year of purchase
  • $75 - rods within 2nd year of purchase

2B ICE

2B ICE Rods are protected by a One Year Limited Warranty.

Rods must be registered on our website within 30 days of purchase and include a photo of your dated sales receipt.

For your convenience, we have an Accidental Breakage Program for rods that are damaged due to accidents and misuse.

2B Ice Rods
  • $40 - rods within 1st year of purchase
  • $65 - rods within 2nd year of purchase

Elliott Open Water

Elliott Open Water Rods with Hidden Hood or Performance Handles are protected by a Three-Year Limited Warranty.

Rods must be registered on our website within 30 days of purchase and include a photo of your dated sales receipt.

For your convenience, we have an Accidental Breakage Program for rods that are damaged due to accidents and misuse.

Spinning/Baitcast Rods
  • $90 - rods within 1st year of purchase
  • $120 - rods within 2nd year of purchase
  • $150 - rods within 3rd year of purchase

Muskie Rods
  • $125 - rods within 1st year of purchase
  • $155 - rods within 2nd year of purchase
  • $185 - rods within 3rd year of purchase

IDENTITY

Elliott Identity Rods are protected by a Five-Year Limited Warranty.

Rods must be registered on our website within 30 days of purchase and include a photo of your dated sales receipt.

For your convenience, we have an Accidental Breakage Program for rods that are damaged due to accidents and misuse.

Spinning/Baitcast Rods
  • $150 - rods within 1st year of purchase
  • $200 - rods within 2-3 years of purchase
  • $250 - rods within 4-5 years of purchase

2B Genesis

2B Genesis Open Water Rods are protected by a Two-Year Limited Warranty.

Rods must be registered on our website within 30 days of purchase and include a photo of your dated sales receipt.

For your convenience, we have an Accidental Breakage Program for rods that are damaged due to accidents and misuse.

Spinning/Trolling/Slip Float Rods
  • $75 - rods within 1st year of purchase
  • $95 - rods within 2nd year of purchase
  • $125 - rods within 3rd year of purchase

Casting/Muskie Rods
  • $70 - rods within 1st year of purchase
  • $90 - rods within 2nd year of purchase
  • $110 - rods within 3rd year of purchase

2B Ceres

2B Ceres Open Water Rods are protected by a One-Year Limited Warranty.

Rods must be registered on our website within 30 days of purchase and include a photo of your dated sales receipt.

For your convenience, we have an Accidental Breakage Program for rods that are damaged due to accidents and misuse.

Spinning/Baitcast Rods
  • $60 - rods within 1st year of purchase
  • $80 - rods within 2nd year of purchase
  • $100 - rods within 3rd year of purchase

Muskie Rods
  • $80 - rods within 1st year of purchase
  • $100 - rods within 2nd year of purchase
  • $120 - rods within 3rd year of purchase

How Fishing Rods Break

Most fishing rods are broken from abuse or accidental misuse.  Often unseen damage goes undetected until breakage occurs.  It is not uncommon for the consumer to believe that it was from a manufactures defect. If the rod breaks from a manufactures defect, 98% of the time it occurs under factory testing or the first time out on the water. Not after hours, months or years of use.

The rod tip portion of the rod, commonly the top ¼ of the rod blank, is not covered under our limited warranty program. The tip of a fishing rod will not break under normal fishing conditions and/or when fighting a fish. If you feel that your rod was in fact a manufacturer defect, we will need all parts of the broken rod sent in for an in-depth examination. Our staff will look closely at the break itself and the general condition of the rod to rule if it was in fact a factory defect or not.

  1. J-Hooking. Placing your hook in the hook keeper while not loosening the drag or allowing the proper amount of slack in the line.  This can pull the rod tip into a very tight compact downward bend straight towards the handle. This is called a “J-Hook Bend”.  A “J-Hook Bend” does not occur while fighting a fish.  If a fish is hoisted out of the water with the rod shaft pointed straight up and the fish hanging straight down, this can also result in a “J-Hook Bend”.
  2. High sticking.  Setting the hook with the rod pointing backward over the shoulder will result in a severe J-Hook Bend in the upper third of the rod.
  3. Over loading the rod.  Creating undue stress on the rod when snagged to a log, rock or weeds and trying to pull the lure or bait free. This can result in unseen stress fractures that may result in the rod breaking later while under load.
  4. Stepping on the rod. This can result in unseen stress fractures in the graphite materials that will result in the rod structurally failing under pressures, even though it has withstood that pressure many times before. This often causes the angler to believe that it broke from a manufactures defect.
  5. Accidentally hitting the rod on the gunnel of the boat or other solid object. This can bruise the rod blank wall and cause stress fractures resulting in breakage when under a load.
  6. Placing a rod in a rod sleeve or rod tube not realizing that the tip is caught or stuck and is being jammed forward under pressure.  This can result in tip breakage. Rod tips are not designed to be jammed.
  7. Breakage that occurs during whip casting a lure heavier than what the rod is rated for and / or stressing the rod with higher pound test line that exceeds the line rating.  Rods are designed to handle maximum lure and line ratings.  If it doesn’t happen right away, it doesn’t mean that it won’t. Exceeding lure and line ratings will cause rod material stresses that can result in rod failure.

Two Brothers Innovations reserves the right to examine and inspect a rod while under warranty to determine the cause of failure.

Rod Warranty Registration

This must be completed within 30 days of purchase for your rod warranty to be valid. 

Warranty Registration

Name(Required)
ex: Elliott ESP73ML-F or 2B ICE Klondike
ex: Elliott ESP73ML-F or 2B ICE Klondike
ex: Elliott ESP73ML-F or 2B ICE Klondike
Drop files here or
Accepted file types: jpg, gif, png, pdf, tif, doc, html, Max. file size: 1 GB.

    Rod Replacement Process

    Please submit the form below to begin your warranty claim. After reviewing, a customer service representative will email the evaluation results and notify you whether a fee is to be applied. A shipping & handling charge will be applied to returning items and can vary depending on your location, but a standard cost is $15.00 for an open water rod and $9.00 for an ice rod. Sales tax for Minnesota residents will apply.

    QUICK TURN REPLACEMENT OPTION

    If your rod is out of warranty or was a result of accidental breakage, you do not have to return the entire rod.

    1. With a hacksaw, make a cut against the foregrip and again above the upper trim wrap (the area shown in image below).
    2. Place that portion of the blank in a padded envelope and mail to the address below.
    3. If the rod was properly registered, a new rod will be sent once the appropriate replacement fee has been collected.
    4. For your convenience the replacement program fees can be paid online.
    5. The appropriate shipping & handling will be calculated and tax is collected for MN residents. Make sure you include your shipping address, phone number and email address.  PO boxes are not acceptable return addresses.

    The location below cannot accept walk in traffic, so please be sure that you follow the above instructions carefully. If you have questions please contact our Customer Service team today.

    Two Brothers Innovations
    2130 Bardwell Dr. NW
    Bemidji, MN  56601

    two brothers innovations accidental breakage rod replacement warranty

    Warranty Claim

    Name(Required)
    ex: Elliott ESP73ML-F or 2B ICE Klondike